Privacy Policy

TLB’s For Africa

Last updated: 19 October 2026

1. Introduction

TLB’s For Africa respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, submit an enquiry or contact us regarding TLB spare parts and machinery.

Website: https://tlbsforafrica.co.za
Email: charles@tlbsforafrica.co.za
Telephone: 076 710 1019
Location: Howick, KwaZulu-Natal, South Africa

2. Information We Collect

We may collect personal information that you voluntarily provide when contacting us, including:

  • Your name and surname.
  • Your email address and telephone number.
  • Information submitted through our website contact form.
  • Details about the TLB machinery, spare parts or services you are enquiring about.
  • Any additional information or photographs you choose to provide.

We may also collect limited technical information about website visits through analytics tools.

3. How We Use Your Information

We use personal information to:

  • Respond to enquiries and requests for quotations.
  • Assist customers with TLB spare parts and machinery enquiries.
  • Communicate regarding product availability and potential transactions.
  • Provide customer support and follow-up communication.
  • Maintain business records where necessary.
  • Understand and improve the performance of our website.

We do not sell customers’ personal information to third parties.

4. Google Analytics and Cookies

Our website uses Google Analytics 4 to help us understand how visitors use our website.

Google Analytics may collect information such as pages visited, approximate geographic location, device and browser information, and interactions with the website.

Google Analytics may use cookies or similar technologies to measure website activity.

You can manage or restrict cookies through your browser settings. Where consent is required for optional analytics cookies, we will provide an appropriate choice.

For more information about Google’s handling of information, visit https://policies.google.com/privacy.

5. Contact Forms, Email and WhatsApp

When you submit an enquiry through our website, the information you provide is sent to our business email address, charles@tlbsforafrica.co.za.

If you contact us by WhatsApp, your communications are also subject to WhatsApp’s privacy practices.

We use enquiry information for legitimate business communication and to assist with your request.

6. Sharing of Personal Information

We may share limited personal information with service providers where reasonably necessary for website hosting, email delivery, analytics, technical support or business operations.

These providers may process information on our behalf. Some information may be processed or stored outside South Africa, subject to applicable data protection requirements.

We may also disclose information where required by law.

7. Information Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

8. Retention of Information

We retain personal information only for as long as reasonably necessary to respond to enquiries, conduct business, maintain required records or comply with legal obligations.

Information that is no longer required will be deleted, destroyed or de-identified where appropriate.

9. Your Rights Under POPIA

In accordance with South Africa’s Protection of Personal Information Act (POPIA), you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction or deletion of inaccurate or unlawfully held information.
  • Object to certain processing of your personal information.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with the Information Regulator of South Africa.

Requests regarding personal information can be sent to charles@tlbsforafrica.co.za.

10. External Websites

Our website may contain links to third-party websites or services.

TLB’s For Africa is not responsible for the privacy practices or content of external websites. We encourage visitors to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, website features or legal requirements change.

Any updates will be published on this page with a revised date.

12. Contact Us

For questions about this Privacy Policy or how we handle personal information, please contact:

TLB’s For Africa
Howick, KwaZulu-Natal, South Africa
Email: charles@tlbsforafrica.co.za
Telephone: 076 710 1019

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